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Secrets of International Trading
Communication by e-mail is no different |
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Mind your manners Manners are personality -- the outward manifestation of a person innate character and attitude. E-mail etiquette or netiquette has become a real problem with hastily written e-message. Many senders don't realize that most recipient that is willing to respond, usually evaluate on the quality of the sender communication skills, attitude and manners.
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Secrets of International Trading
How to manage Export Promotion? How to Draft and Agency Agreement? Export Trade Barriers & Trade Blocks How to Develop an Export Market? How to Conduct Export Research? How to calculate Costing for Export? Hazards of Export Packing & Shipping Export Shipment and Transportation |
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E-mail often takes the form of short notes or a few paragraphs, almost like a short conversation and most recipients will usually respond to such e-message -- if it is appropriate, that is when they get to know each other better. However, both parties must bear in mind that they may be receiving hundreds of e-messages weekly and may not recall who the sender is.Hence, it is the duty of the sender to include a simple precise e-signature, appended to the bottom of each message to aid identification. To learn more about e-signature click here Attachment netiquette. Do not send any e-mail with attached document, graphics or images from whatever programs you are using. You may be using a program or special formatting that the recipient may not be using, hence, the recipient may receive gibberish and unable to view your attachment. Do not send any (large size) HTML designer e-mail.
If you want to send any attachment, seek permission first, and inform the recipient why you are sending it and what program is needed to view it, as well as the file *size*.Most recipient would prefer that you to copy and paste; the text contents of your intended attachment into the body of your e-mail as part and parcel of the message. Further more, sending any e-mail message HTML or TEXT with or without attachment, without permission is considered SPAM and the recipient may *retaliate* with *nasty* consequences for the sender and may even start a *Flam* war. To learn more about SPAM and spammers click here Acronyms netiquette. Avoid cyber-speak. Do not assume that everyone is familiar with cute acronyms used in most e-mail correspondence between friends, such as IMHO (in my humble opinion), FWIW (For what it's worth), FYI (For your information) or BTW (By the way) etc.Don't forget, manners are personality -- the outward manifestation of a person innate character and attitude. A hastily and badly written e-mail reflects on the sender and any recipient that is willing to respond will evaluate, on the quality of the sender communication skills, attitude and manners.You should give no reason for the recipient to judge you as lacking in good taste and having poor manners isn't it? As business becomes more global many of us did not realized that manners and etiquette in various business settings are as important as quality products or pricing. For some important tips on Business Etiquette, visit:www.hbcollege.com/management/students/bus_etiquette.htm articles will show you how to behave in business situations as well as learn how to negotiate business deals with style and grace. Did you know that it's bad manners not to take off your shoes before entering someone's house or don't turn bread upside down when you are in Tajikistan--former eastern block countries of the Soviet Union (USSR). You can learn and avoid mistakes at www.the-bag-lady.co.uk for details and information about any country -- an invaluable reference tool for international business people.
Email etiquette (sometimes
called 'netiquette').
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