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How to master the art email within 7 minutes?

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4th minute
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The Real Business World.
In today information age, a prompt respond is expected after all; I want to buy, I have the money, now serve me quick".

But in the real world things don’t really operate like that: Most companies have MIS and IT dept that manage mails and deliver them to their respective department at their schedule. So...Don't expect a quick reply... unless it is a one person show business operation.

 

 

 

5th minute
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QUICK, FAST, REPLY NOW. Most businesses don't just attend to your enquires alone. It is not that they don't want to sell... It's more like they have quite a number of potential buyers enquiries to attend to, plus the fact that; quotation need some calculation as well as to meet individual or country requirements.

 

They just can't "pluck" the figure out of "thin air" and the seller can't quote if your *don’t* tell them which country you are from or provide sufficient introduction information in your email like; Who you are? Do you have the authority to negotiate? How long your company has been in business? Who are your bankers? Any referrals?

 

6th minute
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SPOTTING THE FAKE

 
Business "Netdenizen" often receives email that is out-right bordering on being RUDE, remember...........

"quote me this...this and this...reply to 123xyz@hottermail ...URGENT"

"I WANT TO BUY THIS, THIS AND THIS......QUOTE ME FAST"
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Anyone can spot the "Non Potential Ones" and ignore them, especially those using public (non company) email addresses @hottermail @fastermail @quickermail.

Most company sales and marketing executive have other priorities and its to their best interest to attend and focus on those with better potentials.

 

7th minute
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FAX Is a form of electronic mail. Business "Netdeizen THINK" e-mail is the best because it is cheap and fast.

 

In fact FAXing will bring a faster respond..... when sellers or buyers get to see your company letter head, logo with proper written business protocol plus the fact that you have spend money FAXing it. You are certainly assured of a respond.

 

4 P's of business protocol - The Art of Business E-mail
 

"There should be no reason for foreign buyers or sellers to find each other, lacking in 'good taste' and business manners."

 

 

 
The allure of e-mail lies in its speed as well as being cheaper than postal mail or fax. E-mail, although lacking "real" physical stationery do present an outward manifestation of the sender innate character and attitude.
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Due to it's ease of use e-mail often takes the form of a few short notes or paragraphs and is being abused, when the sender find that they can send any kind of messages to anyone with a hastily and badly written e-message.

Most people know how to send an e-mail but they don't know how to use it and the advantages of using e-mail can be quickly outweigh by liabilities for the careless.

Simple mistakes can easily offend the recipient and sour a new business relationship.

The Art of Business eMail
All Sales is Seduction

 
 
Dealing with Unhappy Customer
They may be upset because of billing charges or the product or service wasn't what they were expecting, or they misunderstood your procedures and practices, or it is a genuine error on your part, and there are also times when it is simply a figment of the customers imagination.


How to Keep Your Customer Forever?
Ask yourself these questions:

Are you focusing on your customer's success?

Do you know what your customer needs in order to be considered a success?

Do you have a strategy to reach your customers goals?


Seven Steps to Building Better Customer Relationships

Customer retention is critical to business success, we must realize that there is more to building and cementing a customer relationship than just engaging in customer-centric behaviors. It takes more than newsletters, special programs, emails, self-service and cards to keep customers happy and loyal.

 
How to Develop an Export Market? Indirect Exporting... Why manufacturers choose to export its goods indirectly?
 
 

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